Guesthouses & stays · 7 min read

Re-Shooting Your Airbnb: What Hosts Actually Get Out of Updated Photos

Most hosts shoot their place once, when it opens, and then never again. Meanwhile the couch gets replaced, the garden fills in, the deck gets built, and the gallery still shows a half-furnished lounge from three summers ago. Here's what a re-shoot actually does for you, and when it's a waste of money.

By Kyle de Villiers · Published

St Francis Bay Dream Home

Is it worth re-shooting your Airbnb photos?

Re-Shooting Your Airbnb: What Hosts Actually Get Out of Updated Photos

Yes, if anything guests can see has changed since the last shoot, or if the photos were taken more than about two years ago. Guests compare your gallery to the four other places open in the same tab, and a listing that looks slightly older than the rest loses on nothing more than that. A re-shoot isn't about the camera getting better. It's about your gallery matching the place a guest actually walks into.

We shoot a lot of repeat work for hosts in South Africa, and the pattern is always the same. The first shoot happens the week before launch, when half the styling isn't done and the pool guy still has his pipes on the paving. Then the place gets good. New linen, a proper braai area, plants that finally look like plants. And none of it is in the photos.

Definition

Listing refresh shoot: A short repeat photography session on an existing short-stay property, covering only what has changed or what the original shoot got wrong, so the online gallery matches the current condition and styling of the place rather than replacing every image.

What actually changes when you update the photos

Three things, in our experience with hosts who come back.

Your enquiries get less annoying. Fewer messages asking whether the second bathroom is finished, whether there's still that green couch, whether the aircon in the photo is the old unit. Every one of those questions is a guest doing due diligence because your gallery made them unsure.

Your first image starts working. Most hosts never change their cover photo after launch. If your opener is a tight lounge shot because that's all you had at the time, and your best asset is now the deck at sunset, you're leading with your fourth-best card. That single swap does more than the other nineteen images combined.

You can charge for what you built. If you spent money on an outdoor shower, a firepit, a bunk room for kids, and it isn't photographed properly, the rate you're asking looks high to someone scrolling. Guests price you off the pictures, not the description. Nobody reads paragraph six.

When should you book a re-shoot?

Re-Shooting Your Airbnb: What Hosts Actually Get Out of Updated Photos

Not on a schedule. On triggers. Book when one of these is true:

And here's when not to book. If nothing has changed and your current photos were done properly, with corrected verticals, real coverage of every room and a decent exterior, leave them. Re-shooting a good gallery to get a marginally different angle is money you should put into linen. Same goes if your problem is your rate or your reviews. Photos won't fix a two-star cleanliness score.

Full re-shoot or partial?

Most hosts assume it's all or nothing. It usually isn't.

Partial refreshFull re-shoot
Best forOne or two rooms changed, new build addition, better cover image neededGallery older than two to three years, styling overhauled, or original photos were phone shots
Time on siteShort session, often bundled with another shoot nearbyFull standard property shoot
RiskNew images can look different to the old ones if light or season doesn't matchNone on consistency, but you pay for coverage you may already have
What we'd doShoot the changed spaces at the same time of day as the originalsRebuild the gallery in one visit, set the order deliberately

The partial route has one real trap. Mixed light. If your original lounge was shot at 10am in winter and we shoot your new kitchen at 4pm in February, the two sit next to each other in the gallery and the join shows. When we do a partial, we ask for the original files and match the time of day. If we can't match it, we'll tell you a full re-shoot is the cleaner answer, even though it's the bigger spend.

What to point the camera at the second time round

The first shoot is about coverage. Every room, every bathroom, the exterior, the layout. The second shoot is about the reason someone picks you over the identical unit two doors down.

So point it at the specific thing. The coffee setup on the counter if you invested in a decent machine. The view from the bed, not the bed. The braai lit at dusk with the sea going grey behind it. On a Durban beachfront unit we re-shot last season, the winning image wasn't a room at all, it was the walk-through from the lounge doors to the balcony rail with the ocean filling the top third. That became the cover and the host left it there.

Twilight is the strongest add-on for stays, more than for standard listings. A house sells on layout, a stay sells on how the evening feels. It adds about 45 minutes on site and it usually gives you your new cover image. We've written up when twilight is actually worth it if you want the detail before you commit.

Also get vertical cuts. Short stays live on Instagram and WhatsApp in a way that houses for sale don't, and a 9:16 clip of the door opening onto the deck does more for a repeat guest than another still. Our standard delivery includes vertical cuts alongside the high-res stills and standard video, and everything comes back within 48 hours.

Prep for a re-shoot is different to prep for the first one

You already know the drill on clutter. What hosts forget on a second shoot is the stuff that arrived since. The plastic laundry basket that lives in the corner now. The extra fan. The kids' pool toys behind the shed. Three chargers on the bedside. Those things creep in over a year of hosting and you stop seeing them.

Strip it back to how the place looks on a changeover day, not how it looks when you're staying in it yourself. Matching white linen on every bed, counters close to empty, bins gone, cars off the driveway, pool net away. Fifteen minutes of that saves us an hour and stops your gallery looking lived in by someone else.

We travel nationwide, including the Garden Route and Eastern Cape coast, with travel quoted separately. Lead time is usually 3 to 7 days, and if the weather turns you can move the shoot free as long as you tell us by 18:00 the day before. For what drives cost on a stay shoot, our pricing has the current numbers.

If you're doing this for the first time rather than the second, start with what actually gets you more Airbnb bookings instead. Different problem.

Common questions

How often should you update Airbnb photos?

Update them whenever something a guest can see has changed, and review the gallery every two years even if nothing has. There's no fixed schedule worth following. Furniture swaps, a new deck, a garden that's filled in and a change in your target guest are all better reasons to re-shoot than the calendar.

Do professional photos increase Airbnb bookings?

Proper photos mainly help you win the click when a guest is comparing several similar places at once. They also let you hold a higher rate, because guests price you off the images long before they read the description. What photos can't fix is a weak location, bad reviews or a rate that's out of step with the area.

Can I just re-shoot one room of my Airbnb?

Yes, and it's often the smart choice if only one space has changed. The thing to watch is light matching, because a room shot in different season or time of day sits badly next to your older images. Give your photographer the original files so they can match the look.

What should the first photo on an Airbnb listing be?

Lead with the single strongest thing about staying there, which is usually the view, the pool area or the exterior at dusk, not the lounge. Most hosts never change their cover image after launch, which means they're leading with whatever was best on day one. Swap it when the place gets better.

Do you shoot short stays in Durban?

Yes. We work as a property photographer in Durban and along the KZN coast regularly, and we also travel nationwide including the Garden Route and Eastern Cape, with travel fees quoted separately. Booking lead time is typically 3 to 7 days, with urgent same-week slots often available.

Is drone footage worth it for a guesthouse listing?

It's worth it when location is the selling point, so beachfront, bush, a farm setting or anything where the surroundings do the selling. For a townhouse unit in a complex it usually adds very little and can even show guests things you'd rather they didn't focus on. Drone is an add-on, so book it deliberately rather than by default.

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About the author

Kyle de Villiers

Founder & Lead Photographer, DV Media

Kyle has shot thousands of property listings across South Africa and writes DV Media's field notes on what actually moves a sale. More about Kyle →

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