Sellers & agents · 7 min read
Every photographer in this country will tell you their photos are better. Fine. The only thing that matters to you is whether your listing gets more calls, more viewings and a faster sale than the one three streets over. Here's how we'd want you to judge us, and everyone else you're considering.
By Kyle de Villiers · Published


The best property photographer is the one whose work gets your listing more enquiries, gets it live faster, and helps you win the next mandate. Not the one with the longest gear list. If you can't draw a line from the shoot to money in your pocket, you're buying decoration.
So that's the standard we hold ourselves to, and it's the one we'd use on anyone else you're interviewing. Below is how that actually plays out on a shoot, and the honest bits about where we're not the right call.
Three places, in order of how much they matter.
Winning the mandate. This is the big one and most agents underrate it. When you sit across the table from a seller in Somerset West who has three agents coming that week, the fastest way to separate yourself is to open the laptop and show them exactly what their house will look like. Not a brochure about your agency's reach. A gallery of a comparable home, with the twilight exterior and the vertical cut you posted to your stories. Sellers choose the agent whose marketing they can see. We've watched agents win mandates on nothing more than a portfolio tab.
Getting the right buyers to call. A good gallery and a short walk-through video filter people before they waste your Saturday. If a buyer has walked the layout on screen, seen the kitchen doesn't have the island they wanted, and still books, they're serious. Fewer viewings, better viewings. That's the actual return for most agents, more than raw enquiry volume.
Speed. Edited photos and video come back within 48 hours on a standard shoot. That means Tuesday shoot, Thursday live, weekend show day. The week you save is a week the listing isn't sitting on a portal going stale while the seller phones you asking what's happening.
We wrote more on the money side of this in how we help agents earn more money if you want the longer version.

A standard shoot with us gives you exterior hero images, full wide-angle interior coverage, colour grading and sky replacement. Then high-res JPGs for the portal, standard video, and 9:16 vertical cuts.
Definition
Sky replacement: A post-production technique where a flat, blown-out or grey sky in a property photo is replaced with a natural-looking sky, matched to the light and shadows already in the frame, so the exterior shot reads the way the house looks on a good day.
That vertical cut is the one agents sleep on. You're already paying for the shoot. The same footage cut to fifteen seconds for WhatsApp status and Reels is where most of your personal brand gets built, because the people watching your status aren't on Property24 yet. They're your past clients and their neighbours, which is exactly where your next mandate comes from.
Drone, floor plans, virtual tours and twilight are add-ons. Twilight adds about 45 minutes on site and we'd push you towards it on homes where the view, the pool or the architecture is the whole pitch. On a standard three-bed in a security estate, put the money elsewhere.
Definition
Elevated mast photography: Shooting a property from a telescopic pole or mast raised a few metres above head height, giving a higher viewpoint than ground level without flying a drone. It's used to show plot boundaries, gardens, roof lines and street context on homes where a full aerial shot is unnecessary or not permitted.
It sits between a normal exterior and a full drone shot. It's useful, but it's not a default. Here's the rule we give agents so they brief the shoot right instead of paying for footage that adds nothing.
| Property type | Is the elevated or aerial shot worth it? | Why |
|---|---|---|
| Smallholding or large stand | Yes | The land is the product. Nobody understands two hectares from a ground shot. |
| Home near the sea, a greenbelt or a dam | Yes | The location is half the price. Show the proximity. |
| Sectional title complex | Usually | Shared grounds, pool and security are what the buyer is actually buying into. |
| Freestanding home on a normal suburban stand | Sometimes | Only if the garden, pool or roof line is a genuine selling point. |
| Townhouse hemmed in by neighbours | No | You'll show the buyer three other roofs and a wall. Spend it on twilight instead. |
If your photographer recommends aerial on every single listing, they're selling you a line item. We'll tell you to skip it. More on the thinking in what drone footage actually adds to a listing.

Four things, and none of them are about cameras.
Look at their worst work, not their best. Everyone's portfolio has a Camps Bay villa in it. Ask to see a normal three-bedroom in a normal suburb. That's what most of your listings are. If the ordinary house looks good, they can shoot.
Ask what happens when it rains. Weather is the single biggest reason a shoot slips and your listing goes live late. With us, rescheduling for weather is free if you let us know by 18:00 the day before. Ask anyone else the same question and listen for whether they've thought about it at all.
Ask about volume. If you're listing steadily, one-off bookings are the wrong shape. Agencies doing 8 or more listings a month move onto a retainer with locked-in pricing and priority booking, which matters most in October and again in February when everyone wants the same Thursday morning slot. Typical lead time is 3 to 7 days, with same-week urgent slots often available, but priority is priority.
Ask what you get on the day you need it. Not the full gallery. The one hero image and the vertical clip you can post immediately. Agents who go quiet between shoot and launch lose the momentum of a fresh mandate.
There's a fuller checklist in what to ask your real estate photographer before you book anyone, including us.
We don't supply raw files. If your agency has an in-house editor who wants to grade everything themselves, we're the wrong supplier and we'd rather say so now.
We travel nationwide, including the Garden Route, Eastern Cape and coastal developments, but travel is quoted separately. For a single low-value listing a long way from anywhere, the maths often doesn't work and we'll tell you that on the phone.
And if you're shooting a vacant one-bedroom rental where the whole marketing budget is R0, buy a wide lens and read how to prepare a house for sale photos. We're not precious about it.
Actual numbers live on our pricing page.
It depends on property size, how far the photographer travels, and which add-ons you take, so there's no single figure. Drone, twilight, floor plans and virtual tours each move the price. Our current numbers are on our pricing page, and agencies listing 8 or more properties a month can get locked-in retainer pricing.
With DV Media, edited photos and video on a standard property shoot come back within 48 hours. That lets you shoot early in the week and be live before the weekend. Booking lead time is usually 3 to 7 days, though same-week urgent slots are often available.
No. Aerial and elevated shots earn their keep on large stands, smallholdings, homes near the sea or a greenbelt, and complexes where shared grounds and security are the selling point. On a townhouse surrounded by other townhouses, the shot shows the buyer very little and the money is better spent on a twilight session.
Ask to see an ordinary home in their portfolio rather than their best villa, ask what their weather reschedule policy is, and ask exactly what formats you get back. Then ask how fast you get the first usable image, because the gap between shoot and listing going live is where agents lose momentum.
They help the right buyers self-select, which means fewer wasted viewings and offers from people who already know the layout. The bigger effect for agents is winning the mandate in the first place, since sellers consistently pick the agent whose marketing they can see on screen.
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About the author
Founder & Lead Photographer, DV Media
Kyle has shot thousands of property listings across South Africa and writes DV Media's field notes on what actually moves a sale. More about Kyle →
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